AI StockScanner uses four plan levels: Free, Trader, Pro and Elite. Free provides limited access, Trader covers the core workflow, Pro adds advanced market and institutional intelligence, and Elite provides the highest entitlement level.
Help centre
Frequently asked questions
Clear answers about licensing, supported markets, data timing, platform operation, account access and trading risk.
No. Plan and duration are separate. Trader, Pro and Elite can be activated for 1 month, 3 months, 6 months, 1 year or 2 years.
Yes. The Free plan is designed for discovery and limited platform access. You can later upgrade the same account to Trader, Pro or Elite.
Yes. Paid upgrades change the entitlement level attached to your account. The exact expiry treatment follows the upgrade rule implemented by the central licensing system.
No. AI StockScanner analyzes market data and provides signals, rankings, alerts and decision-support information. It does not guarantee profitable trades and it does not replace your own judgment or risk management.
The platform can cover US equities, selected Gulf and global instruments, ETFs, indexes, commodities and cryptocurrencies. Exact availability depends on the configured data provider, exchange coverage and current subscription plan.
Data timing varies by provider, exchange and subscription level. Some instruments may be real-time while others are delayed. Always check the provider name and timestamp displayed inside the platform before acting.
After payment is confirmed, your Trader, Pro or Elite license is created or renewed and linked to the registered email. Existing customers normally keep the same account after renewal or upgrade.
Device and concurrent-login rules depend on the entitlement policy attached to the plan. Check the current plan details before moving or sharing access.
Updates released during an active paid license period are included unless a specific product or upgrade notice states otherwise. Free access may have different limits.
No. Confidence is a model-generated estimate based on available inputs. Market conditions can change immediately, and data may be incomplete, delayed or inaccurate.
Refund eligibility for paid digital access follows the refund policy displayed during checkout and on the published Refund Policy page. Access usage and license activation may affect eligibility.
Use the Support Center or contact the support email configured in the theme settings. Include your registered email, plan or license information and a clear description or screenshot of the issue.
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Turn market data into structured decisions.
Start Free, then move to Trader, Pro or Elite when you need additional capabilities.